Issue Management

Issues Overview   PAGEREF _Toc287281259 \h 1

Entering and Editing Issues in iMIS  2

Viewing and Deleting Issues 2

Entering and Editing Issues 5

Entering and Editing Issue Resolution Information  10

Sending Issue Status Updates  13

Generating Issues Reports  15

Setting up the Issues Module  17

Sample Scenario general lookup/validation tables 18

Configuring Options for Issues 21

Configuring user prompts 23

Configuring Issues e-mail 25

Sample Scenarios  31

Scenario Field Labels 31

Scenario Predefined Drop-Down List Values 31

Issue Entry without Manager Approval 32

Issue Entry with Manager Approval 34

Issue Entry with Analysis and Testing  35

Troubleshooting Issues  38